Improving Indigenous health care using CQI

Indigenous primary health care centres and providers are on the front-line in efforts to improve Aboriginal and Torres Strait Islander health.

One21seventy is a not-for-profit organisation that delivers a Continuous Quality Improvement (CQI) model that helps health centres and providers:

• Improve their overall systems for high quality care
• See how they’re performing on prevention and management of major chronic diseases (diabetes, heart disease, renal disease)
• Set goals and measure progress
• Improve staff morale and motivation

CQI tools, training and support

One21seventy provides evidence-based practical tools and processes that help primary health care providers to do continuous quality improvement, including:

• Clinical audit tools and protocols
• An organisational systems assessment tool
• Training in use of the tools
• Facilitation of action planning and goal setting
• On-line data services for easy interpretation and reporting
• Other services upon negotiation

Helping to Close the Gap: Tackling key risk factors for Indigenous people

The tools support primary health care centres and providers to measure and improve quality of care in:

• maternal and child health
• diabetes services
• kidney disease
• hypertension, coronary heart disease and chronic heart failure
• preventive services
• mental health
• acute rheumatic fever and rheumatic heart disease